Terms & conditions

The service

Cashbee connects affiliated shops and their customers: the merchant credits cashback to the customer, and the customer uses it at the shop where it was earned. Cashbee is not a payment institution and does not hold money on behalf of others.

Accounts

To use the service you must create an account with accurate information and keep it up to date. You are responsible for the confidentiality of your credentials and for all activity carried out with your account.

Cashback and promotions

The cashback percentage and the promotions are set by each individual merchant. Balances are tied to the shop where they were earned and are not transferable between different shops.

Cashback is not cash and cannot be withdrawn as such: it is a credit towards the merchant that granted it, usable under that merchant’s own rules.

Acceptable use

You agree not to use the service for unlawful activity, to attempt to alter balances or transactions, or to access other people’s accounts. We may suspend an account that breaches these rules.

Liability

Cashbee provides the tool that makes cashback possible, but the economic relationship regarding cashback and promotions is between the customer and the merchant. We do our best to keep the service available and correct, without being able to guarantee it is always free of errors.

Changes and governing law

We may update these terms: the version published on this page is the one in force. Italian law applies; for disputes, the competent court is the consumer’s forum where provided by law.